Contact

Grievance Addressal

Nodal Team

We aim to resolve all complaints at the first point of contact. In case you don’t get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with our nodal team at nodal@faast.in with your complaint reference number and details of grievance.

Working Hours: Monday to Friday; 9:00 am to 6:00 pm

Corporate Office,
FAAST

OUTOFBOX NETWORKS PRIVATE LIMITED
Fifth Floor, Oneness,
1st Cross, 1st Main, Sadashiv Nagar,
Belagavi, Karnataka: 590 001

Call or WhatsApp

8800 755 655

Email Us

internet@faast.in

Website

www.faast.in

Appellate Authority

If the resolution provided for the complaint is not satisfactory, then you may choose to file an Appeal with the appellate authority at appellate@faast.in either directly to the Appellate Authority through email or post or in person, or through the Customer Care Number of the complaint centre.

Points to remember:

The Appellate Authority will revert with resolution within 39 days from the date of filing the appeal.

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