Nodal Team
We aim to resolve all complaints at the first point of contact. In case you don’t get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with our nodal team at nodal@faast.in with your complaint reference number and details of grievance.
Working Hours: Monday to Friday; 9:00 am to 6:00 pm
If the resolution provided for the complaint is not satisfactory, then you may choose to file an Appeal with the appellate authority at appellate@faast.in either directly to the Appellate Authority through email or post or in person, or through the Customer Care Number of the complaint centre.
The Appellate Authority will revert with resolution within 39 days from the date of filing the appeal.
FAAST is the Best Broadband Internet Service Provider in Belagavi established with the motto of providing a high-speed and stable internet connection to one and all.
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Email Us
OUTOFBOX NETWORKS PRIVATE LIMITED
Fifth Floor, Oneness,
1st Cross, 1st Main, Sadashiv Nagar,
Belagavi, Karnataka: 590 001