Grievance Addressal

Nodal Team

We aim to resolve all complaints at the first point of contact. In case you don’t get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with our nodal team at with your complaint reference number and details of grievance.

Working Hours: Monday to Friday; 9:00 am to 6:00 pm

Corporate Office,

Fifth Floor, Oneness,
1st Cross, 1st Main, Sadashiv Nagar,
Belagavi, Karnataka: 590 001

Call or WhatsApp

8800 755 655

Email Us


Appellate Authority

If the resolution provided for the complaint is not satisfactory, then you may choose to file an Appeal with the appellate authority at either directly to the Appellate Authority through email or post or in person, or through the Customer Care Number of the complaint centre.

Points to remember:

The Appellate Authority will revert with resolution within 39 days from the date of filing the appeal.

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